1 minute
Communicating about Avian Influenza: A Guide for People Who Work in the Community
The paper recommends certain behaviours during a visit, including building confidence and trust, telling people about control efforts, leaving leaflets, and asking for support. The document delineates what should always be the attitudes - listening carefully, as well as being reassuring, motivating, and honest - and what should never be the attitudes - anger, impatience, blame, arrogance, negativity, giving answers when one doesn't know the answer, and taking notes (which can cause anxiety in the interaction). It gives talking points to use with families regarding Avian Flu and five specific actions they can take regarding poultry, hygiene, cooking of chicken and eggs, and visits to poultry farms and markets.
Click here to download this document in PDF format in English.
Click here to download this document in PDF format in French.
Click here to download this document in PDF format in Portuguese.
Avian and Pandemic Influenza Resource Link on August 11 2007.
- Log in to post comments












































