COVID-19 Community Engagement Hub

"Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine response efforts and lead to COVID-19 to spread even more quickly."

The International Federation of the Red Cross and Red Crescent Societies (IFRC)'s hub for sharing information, knowledge, and resources about community engagement and accountability (CEA) features a dedicated section to provide access to tools related to the COVID-19 pandemic.

Some of the types of resources available (several of them in multiple languages) include:

• General COVID-19 guidance - e.g., for IFRC National Societies
• RCCE strategy and planning guidance - e.g., the COVID-19 risk communication and community engagement (RCCE) strategy for Africa (see Related Summaries, below)
• Stigma prevention - e.g., guidance on how to prevent and address social stigma surrounding COVID-19 for government, media, and local organisations working on the disease.
• Community work - e.g., a strategy document on including marginalised and vulnerable people in RCCE (see Related Summaries, below)
• Collecting community feedback - e.g., guides to run focus group discussions (FGDs) with communities and with community volunteers
• Social media - e.g., tips for National Societies on using social media for COVID-19
• Mainstream media - e.g., IFRC COVID-19 communications key messages
• Radio - e.g., guide on how to run an interactive COVID-19 radio chat show programme
• Mobile cinema - e.g., guide to be used in areas with no active outbreak of COVID-19
• Training and presentation materials - e.g., materials to deliver a rapid training on COVID-19

The resources on the hub can be searched by type of material and region of focus.